Gaming
GamingWe have collected problems and solutions related to .
list of problems
20 resultsGame crashes or closes unexpectedly
If you are experiencing “game crashing” symptoms, possible causes include game file or driver issues, overlays, or background app conflicts. Check error messages, game files, graphics drivers, overlays and hardware stability in that order.
Screen goes black and computer reboots while gaming
Among gaming issues, the “black screen reboot while gaming” symptom may be related to GPU driver or power issues, or graphics card overheating. Check error messages, game files, graphics drivers, overlays and hardware stability in that order.
Game freezes and stops responding
If the current symptom is close to “game freezing,” first check whether the GPU driver, memory, or storage device is delayed. Check error messages, game files, graphics drivers, overlays and hardware stability in that order.
Game stutters or pauses briefly
This guide is designed to separate shader compilation and background task items into a safe order for “game stutter” situations. Distinguish between bottlenecks and throttling by performing comparison tests with lowered game settings and checking CPU and GPU usage.
Game FPS suddenly drops significantly
Among gaming issues, “fps drops” may be related to overheating, throttling, or background load. Distinguish between bottlenecks and throttling by performing comparison tests with lowered game settings and checking CPU and GPU usage.
Problem with game FPS being low compared to computer specifications
If the current symptom is close to “low fps”, first check the power mode, use of built-in graphics, or driver settings. Distinguish between bottlenecks and throttling by performing comparison tests with lowered game settings and checking CPU and GPU usage.
Game not launching or crashing immediately after launch
When troubleshooting a game that won't launch or crashes immediately after startup, it's important to rule out causes one at a time. Based on the “Game won’t launch” symptom, check for game file corruption, required runtime, or permission issues before proceeding to the next step. Check error messages, game files, graphics drivers, overlays and hardware stability in that order.
Game freezes in unresponsive state
If the current symptom is close to “game unresponsive”, first check for resource shortages or game file/mode conflicts. Check error messages, game files, graphics drivers, overlays and hardware stability in that order.
Game crashes or goes black after Alt+Tab
This guide is designed to classify full screen, overlay crash, and graphics driver items in a safe order in situations where “alt-tabbing crashes.” Check error messages, game files, graphics drivers, overlays and hardware stability in that order.
Game frequently crashes in DirectX 12 mode
If the current symptom is close to “dx12 crashing,” first check game/driver compatibility and GPU instability. Check error messages, game files, graphics drivers, overlays and hardware stability in that order.
Problem with Out of Video Memory error in game
Among gaming issues, “out of video memory” symptoms may be related to excessive VRAM usage or excessive texture settings. Distinguish between bottlenecks and throttling by performing comparison tests with lowered game settings and checking CPU and GPU usage.
Severe stuttering problem in game due to shader compilation
If you are seeing “shader stutter” symptoms, candidates for the cause include shader cache generation or cache regeneration after a driver or game update. Distinguish between bottlenecks and throttling by performing comparison tests with lowered game settings and checking CPU and GPU usage.
Problems with sound cutting out or disappearing during games
If you are experiencing “game sound interruption” symptoms, possible causes include switching audio devices, driver/sampling settings, etc. Check everything in order, from output device selection and volume mixer to problems with drivers, cables, and the device itself.
Problem with gamepad/controller not being recognized in game
If you see the “Gamepad not recognized” symptom, possible causes include game input mode settings, USB/Bluetooth connection, etc. Check the wired/wireless connection, in-game input method, and driver to find the cause of the conflict.
Computer reboots only when playing games
When troubleshooting a problem where your computer only reboots when playing a game, it's important to rule out causes one at a time. Based on the “reboot only when playing games” symptom, check for power supply or GPU power issues or overheating, then proceed to the next step. Check error messages, game files, graphics drivers, overlays and hardware stability in that order.
Computer turns off only when playing games
If you see the “Only turns off when playing games” symptom, possible causes include power supply protection operation, CPU/GPU overheating, etc. Check error messages, game files, graphics drivers, overlays and hardware stability in that order.
Game crashes after a graphics driver update
If your current symptoms are closer to “game crashing after driver update”, first check for new driver regression bugs or settings/shader cache conflicts. Compare the graphics driver version, installation status, output environment, and tuning settings one by one.
Screen flickering issue in full screen of game
Among gaming issues, “full screen flickering” symptoms may be related to VRR, G-Sync, FreeSync, refresh rate, and HDR switching. Resolution, refresh rate, HDR, VRR and cable bandwidth must be checked together to distinguish between setup issues and hardware limitations.
Problem with high gaming ping and severe lag
This guide is designed to break down things like Wi-Fi quality and background downloads in order of safety for “high gaming ping” situations. Isolate PC, line, and game server problems by checking wired comparison, background traffic, and router status.
Game stutters because of packet loss
If “packet loss” is repeated, it is better to narrow the scope to Wi-Fi interference, router/ISP issues rather than changing several settings at once. Isolate PC, line, and game server problems by checking wired comparison, background traffic, and router status.