1. Check occurrence conditions
Graphics card/USB device suddenly stops working.
Difficulty Easy · Estimated time 5 minutes
- Check the exact name of the device in error.
Check points: Record the error code, when it occurred, and any recent changes.
Code 43 Device reported a problem
error meaning
Windows has stopped the device because the device or driver has reported a problem.
Frequently Occurring Situations
Graphics card/USB device suddenly stops working.
First thing to check
Check the exact name of the device in error.
main causes
- driver error
- USB power/connection problems
- More than just the device itself
Step-by-step solution
If it is checked and resolved from above, you do not need to proceed to the next step.
2. Device Reports Problem Resolution Procedure
Windows has stopped the device because the device or driver has reported a problem.
Difficulty Moderate · Estimated time 10~30 minutes
- Save your work, completely shut down your PC, and reconnect the external device.
- Replace with the manufacturer's driver and compare external devices on different ports and PCs.
Check points: Check if the same device reports Code 43 on other PCs as well.
Frequently Asked Questions
Related PC FIX Issues
USB device not recognized issue
When troubleshooting USB devices not being recognized, it's important to rule out the causes one at a time. Based on the “USB not recognized” symptom, check the port/cable problem and USB driver, then proceed to the next step. Cross-test devices, cables, and USB ports and check for power management and driver issues.
Computer screen suddenly turns black
If you are experiencing the “screen suddenly goes black” symptoms, possible causes include a graphics driver crash or display output change. First check if Windows is running, then check the output mode and graphics driver in that order.
official reference document
Content review date: 2026-10-07