A program or custom action executed by the installation package failed.
Rollback occurs during service registration or configuration steps later in the installation.
Note the task name and installation log in the error window.
If it is checked and resolved from above, you do not need to proceed to the next step.
Rollback occurs during service registration or configuration steps later in the installation.
Difficulty Easy · Estimated time 5 minutes
Check points: Record the error code, when it occurred, and any recent changes.
A program or custom action executed by the installation package failed.
Difficulty Moderate · Estimated time 10~30 minutes
Check points: Verify that the failed configuration step is completed and the service is properly registered.
If you are experiencing “game crashing” symptoms, possible causes include game file or driver issues, overlays, or background app conflicts. Check error messages, game files, graphics drivers, overlays and hardware stability in that order.
If “computer slows down” repeatedly, it is better to narrow it down to excessive background processes and insufficient storage space rather than changing several settings at once. First look for CPU, memory, and disk bottlenecks in Task Manager and check startup programs, storage space, and temperature.
Content review date: 2026-10-07