Check the charger and outlet first.
Your laptop may be completely discharged or not receiving power from the adapter.
- 1Check if the outlet is normal with another electrical device.
- 2Plug both connections back into the charger.
- 3USB-C charging models use a charger with sufficient output and a port that supports charging.
- 4Check whether the charging light comes on.
confirmation point
After these steps, see if the “Battery drains too quickly” symptom decreases or disappears. If there is no change, the possibility of battery aging is also checked in the next step.