Internet

Speed tests are normal, but web browsing is slow

If the current symptom is closer to “only the browser is slow,” check extensions, DNS, and cache first. First, determine whether the Internet itself was disconnected or just name resolution failed, and then check your DNS settings.

Solving Order
We've organized the methods starting with the simplest and least expensive ones. Please check the solutions one by one, starting from the top.

Do you have these symptoms?

  • Only the browser is slow
  • Web page loading slow
  • Internet speed is normal

main causes

  • extension
  • DNS·Cache
  • Proxy/Security Check

How to solve

Please check them in order from the top. If the issue is resolved, you do not need to proceed to the next step.

1

Compare on other sites and devices

Distinguish whether it is a problem with the site itself or with the PC's DNS/browser.

Difficulty Easy time 5 minutes cost 0 won
  1. 1Try opening several sites.
  2. 2Check if the site opens on phones on the same network.
  3. 3Check if the problem is only in one browser.

confirmation point

After these steps, see if the “Browser Only Slow” symptom decreases or disappears. If there are no changes, the possibility of extensions will also be checked in the next step.

2

Check your browser cache and extensions

If it's only a problem with a specific browser, it may be more on the browser side than DNS.

Difficulty Easy time 5-10 minutes cost 0 won
  1. 1Connect from a secret/private window.
  2. 2Turn off the extension briefly.
  3. 3Check if it's the same in other browsers.
3

Reset DNS cache

You can remove outdated or incorrect DNS cache.

Difficulty Moderate time 3 minutes cost 0 won
  1. 1Open an administrator terminal.
  2. 2Run ipconfig /flushdns.
  3. 3Close your browser completely and reopen it.
4

Compare changing DNS servers to automatic or another trusted server

You can check for current DNS server failures or response delays.

Difficulty Moderate time 10 minutes cost 0 won
  1. 1Check whether your current DNS is manual or automatic.
  2. 2Temporarily change to Automatic or Public Trusted DNS to compare.
  3. 3Once the problem is resolved, check the existing router/ISP DNS status.
5

Check VPN, proxy, and security filters

Programs that intercept DNS requests can block certain sites.

Difficulty Moderate time 10-20 minutes cost 0 won
  1. 1Temporarily turn off your VPN and proxy.
  2. 2If it is a company or school network, check whether the site is blocked by policy.
  3. 3Also check your security program's web filters.

Frequently Asked Questions

We've put together a list of things we frequently check regarding this issue.

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