Do basic checks with different ports, surfaces, and batteries
Check the connection and sensor conditions first.
- 1Wired uses a different USB port.
- 2Wireless replace or recharge batteries.
- 3Test on a matte surface that is easy for an optical mouse to recognize.
confirmation point
After these steps, see if the “no mouse” symptom decreases or disappears. If there is no change, check the possibility of USB/Bluetooth connection in the next step.